- Data Controller
The controller responsible for processing the personal data collected through this website is:
Brand: Deskorae
Address: Caernarfon Rd, Bangor LL57 4SU, United Kingdom
Phone: +44 345 677 9234
Email: minimalist@deskorae.com
- Scope of This Policy
This privacy policy outlines how Deskorae collects, uses, and protects your personal data when you visit this website, use our services, or place an order. We respect your privacy and are committed to protecting your personal data in accordance with the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018. - Personal Data We Collect
Depending on your interaction with this website, we may collect and process the following information:
Identity and contact information: Name, email address, phone number.
Transaction and delivery information: Billing address, delivery address, and order details.
Technical and usage information: IP address, browser type, and website interaction data (e.g., pages visited or actions taken via cookies).
- Purposes and Legal Basis for Processing
Under the UK GDPR, we process your personal data only when we have a lawful basis to do so. We process your data for the following purposes:
Fulfilling our contract with you: Processing and delivering your orders, confirming payments, and handling customer inquiries.
Our legitimate interests: Improving website functionality, enhancing user experience, and maintaining transaction security.
Compliance with legal obligations: Keeping financial, accounting, and tax records as required by UK law.
- Payment Processing and Security
All financial transactions on this website are securely processed via third-party payment infrastructure provided by Stripe.
Stripe processes your necessary payment information in accordance with its own privacy policy and strict global financial regulations (compliant with PCI-DSS standards).
Deskorae does not store, view, or retain your full credit or debit card details on its servers.
- Data Retention
Personal data is retained only for as long as necessary to fulfill the purposes for which it was collected, including compliance with legal, accounting, and reporting requirements:
Order and financial records are retained for up to 7 years to comply with UK financial and tax obligations (in accordance with HMRC guidelines).
Customer inquiry records are retained for up to 24 months to ensure continuity of customer service.
Technical analysis data is retained only for a limited operational period.
Upon the expiration of the above periods, the data will be securely deleted or anonymized.
- Data Sharing
We do not sell your personal data. We share data with trusted third parties only when necessary for our operations:
Payment service providers (e.g., Stripe): for the secure processing of transaction payments.
Fulfillment and logistics partners: for packing and shipping orders to your delivery address.
Legal authorities: only when mandated by applicable UK laws or regulatory requirements.
- International Data Transfers
When personal data is transferred outside the UK or the European Economic Area (EEA)—for instance, via international servers—we ensure that appropriate safeguards are in place to guarantee a level of data protection that meets UK data protection regulations. - Your Data Subject Rights
Under the UK General Data Protection Regulation (UK GDPR), you have the following rights regarding your personal data:
The right to access the personal data we hold about you.
The right to correct inaccurate or incomplete data.
The right to request the deletion of data under certain conditions (i.e., the “right to be forgotten”).
The right to restrict or object to data processing.
If you wish to exercise any of the above rights, please contact us using the details provided below. You also have the right to lodge a complaint with the UK Information Commissioner’s Office (ICO) if you believe your data has been mishandled.
- Security Measures
We implement robust technical and organizational security measures to protect your personal data against unauthorized access, alteration, accidental loss, or disclosure. - Cookies
Our website uses cookies to enhance your browsing experience, remember your preferences, and analyze website traffic. You may choose to disable cookies via your browser settings; however, doing so may prevent certain website functions from operating correctly. - Updates to This Policy
We may update this privacy policy from time to time to reflect operational or legal changes. Any updates will be posted directly on this page, with the revision date noted. 13. Contact Us
If you have any questions regarding this Privacy Policy or your data privacy rights, please contact us:
Address: Caernarfon Rd, Bangor LL57 4SU, United Kingdom
Phone: +44 345 677 9234
Email: minimalist@deskorae.com